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PBX, Key, VoIP… Oh My!
PBX? Key? VoIP? If these terms have you scratching your head, we understand.
PBX (Private Branch Exchange) and Key (a term coined by Bell Systems to describe a customer-controlled switching system) are simply terms that describe a traditional business phone system. PBX and Key phone system manufacturers include Cisco, Panasonic, Toshiba, AT&T, Mitel, NEC just to name a few. And even though PBX and Key system technologies started out having different functionalities, the advent of digital...Read More
Tuned In: Is Your Music On-Hold In Compliance?
Westinghouse and Dr. Frank Conrad (A ham radio operator) created the first commercial radio station, KDKA in Pittsburg, PA. On November 2, 1920, KDKA transmitted the first commercial radio broadcast, covering the presidential race between Warren G. Harding and James Cox. Ever since that first broadcast, radio has grown to become the primary audio source of information and entertainment, from sports talk to breaking news, from the Beetles to Beyoncé.
But is it right for your on-hold?...Read More